What was disputed, and how it came out
Each issue the panel decided, with the reasoning it gave. An outcome is what this panel did on this record — not a rule, and not a prediction.
Defendants did not reserve the right to retrospective utilization review by issuing a written decision as required by regulation; Dr. Schames' dental reports were the only expert dental evidence and constituted substantial evidence of industrial causation and medical necessity; the reasonable value of services was established by unrebutted expert testimony and study.
The facts that decided it
What the panel treated as outcome-determinative, and which side it favoured.
Defendants did not issue a written decision reserving the right to retrospective utilization review within five business days of the first RFA from Dental Trauma Center.
Favours Applicant prevailed
Failure to comply with regulatory requirements precluded retrospective UR defense.
From the decision · page 6Based on the requirements of this section, it was found that defendants are not entitled to retrospective utilization review, because there is no evidence that defendants reserved this right by issuing a written decision that complies with subsections (A) through (E) of Section 9792.9(b)(1) within five business days of receipt of the first Request for Authorization (RFA) from the Dental Trauma Center, dated April 20, 2018, which was admitted into evidence as Lien Claimant's 5. There is similarly no evidence of a written decision that complies